Tuesday, December 16, 2008

The Ice Storm of 2008 IV

My wife's job requires Internet access, so sometime on Saturday or Sunday I called Charter to report an outage.  Today I received an automated phone call from Charter:

This is Charter Communications calling in reference to the outage that you reported to let you know that service has been restored. Thank you. Good-bye.

How can they report to me that my service has been restored when I don't even have power back on yet?

Sent from my G1...

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